Shipping Policy

I. Order Processing Time

  • Standard Processing: All orders are typically processed, packed, and shipped from our warehouse within 1 to 3 business days (Monday through Friday, excluding holidays).
  • Peak Periods: During major promotional events (such as Black Friday, anniversary sales) or public holidays, order volumes surge, and processing times may be extended by an additional 2 to 4 business days. We appreciate your patience.
  • Shipping Confirmation: Once your order leaves our facility, an automated shipping confirmation email containing your tracking number and tracking link will be sent to your registered email address.

II. Delivery Destinations & Delivery Times

We currently support shipping to the following regions:

Destination RegionPartner CarrierEstimated Delivery Time (From Dispatch)
Mainland China, Hong Kong, Macau, and TaiwanSF Express / Major Couriers3 – 7 business days
Continental United States & Major Overseas RegionsUSPS / UPS / FedEx2 – 5 business days

Note: Estimated delivery times are standard approximations under normal conditions. Actual arrival times may vary due to local logistics, customs clearance efficiency, severe weather, or force majeure events.

III. Shipping Fees

  • Free Shipping Policy: Orders that meet or exceed the specified threshold for net payment (after discounts and coupons are applied—e.g., ¥300 for Mainland China / $35 for the US) are eligible for free shipping.
  • Standard Shipping Fees: For orders below the free shipping threshold, the checkout system will automatically calculate and display the applicable shipping fee based on your selected delivery method.

IV. Order Tracking

  1. You can track the real-time transit status of your package at any time using the tracking number provided in your shipping confirmation email on the respective carrier’s official website.
  2. You may also log into your Beauty Loops account at any time and check the latest logistics updates under the “My Orders” section.

V. Customs, Duties & Taxes

  • For cross-border international orders, your shipment may be subject to import duties, value-added tax (VAT), or related customs clearance processing fees levied by the destination country or region.
  • All such duties and additional fees are the sole responsibility of the recipient/customer. Beauty Loops has no control over these charges and cannot predict their exact amounts. We recommend consulting your local customs office prior to placing an order.

VI. Delivery Issues & Undeliverable Orders

  1. Address Accuracy: Please ensure that your shipping address, postal code, and contact number are accurate and complete at checkout. If a package is returned due to an incorrect/incomplete address or failure to accept delivery, any secondary shipping fees and related storage/processing charges will be borne by the customer.
  2. Damaged or Lost Packages: If you find that the outer packaging is severely damaged, deformed, or items are missing upon receipt, please refuse delivery on the spot or take photographic evidence within 48 hours of signing, and immediately contact our customer support team for assistance.

VII. Contact Us

If you have any questions or require assistance regarding order delivery, please feel free to reach out to us:

Scroll to Top